Guarantee and Warranty

We are so confident in the quality of our products that we offer a 14 day money back guarantee starts from the time customer receives and signs for the product. All products are also covered by a 12 months manufacturer's warranty.  This warranty specifically excludes faults caused by accident, neglect and misuse.  This warranty does not cover leather, foam and material damage beyond normal wear. The cost of the service call will be charged to the customer if we find no fault with the product. Should your item develop a fault within a first 14 day of purchase you may return it for a full refund providing you return the item in the same condition as supplied. This does not affect any statutory rights.

If you wish to return the item, we will refund your product price. Please note that all shipping costs are not refundable.

You can also view and collect your chair in person.  Please email us at sales@modborn.net for appointment.

“PRODUCTS ARE NOT MANUFACTURED BY, SPONSORED BY, AFFILIATED WITH, OR ASSOCIATED WITH HERMAN MILLER, CHARLES OR RAY EAMES, VITRA, CASSINA, KNOLL, FRITZ HANSEN OR OTHER COMPANIES.”